What is "Services" ?
Spotmau Services is an online computer support service that solves any computer problems. Our Microsoft Certified Engineers help consumers like you with computer problems including spyware removal and virus removal, optimizing a slow computer, data backup and more! All our services come with a money-back guarantee so you'll walk away a satisfied customer every time.
What services does Spotmau.com Offer?
We offer software products and real expert support services.
- Software: You can fix your computer problems with award-winning Spotmau computer tools.
What types of computers do you support?
If you're running Microsoft Windows 98, 2K, 2003, XP, Windows Vista or Windows 7 on your computer, we can help you! We currently do not support Apple Macintosh, Linux, or UNIX operating systems. If you aren't sure what operating system you have, chat with a Spotmau expert to help you figure it out.
Is the service guaranteed?
Definitely! Our service comes with a money-back guarantee. If we can't resolve your computer problem or our remedy didn't work, contact with our customer supporters within 5 days of service delivery and you'll get a full refund for the service purchase price.
What are your hours of operation?
Our Solutions Engineers are available 24 hours a day and 7 days a week.
How does Spotmau.com provide instant service?
Our remote control platform is the key to diagnosing and resolving your computer problem. Once received our service, our Solutions Engineers can operate your keyboard and mouse to resolve your problem while you watch! Remote control technology is like having the expert sitting next to you and solving your problem, but in a virtual space. You are always in the driver's seat and can turn off remote access at any time. You have complete control of our Solutions Engineer's access during our secure remote process and can see everything they are doing to diagnose and fix your computer.
Is Spotmau.com's remote access safe?
Yes, our technology has been certified by Security Innovations and is used thousands of times every day by some of the biggest names in the Fortune 100. Your safety and security is never an issue at Spotmau.com.
What do you do with the personal information I provide you?
Spotmau.com respects your privacy and recognizes your need for appropriate protection and management of your personal information. For further details please review our Privacy Policy.
Is my information is secure?
We use security measures to protect against the loss, misuse or alteration of information so you can feel comfortable and secure when shopping. We use industry-standard SSL and encryption technologies when receiving your personal information.