FAQ & Support

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Shipping Information

• Worldwide shipment via the USA post office.
• USA & Canada address: it will take 3~6 business days for you to receive the CD. Other address: it will take 4~12 business days for you to receive the CD.

Frequently Asked Questions (FAQ)

Visit Our FAQ Page

Sales, Bills and License Code Requests

If you have any questions about your online order, downloading, billing, refunds or need to retrieve a lost license code, please contact Regnow.

24/7 service call: 1-877-353-7297 (toll free, USA, Canada), or 1-952-646-5331 (International)

Technical Support

1-year FREE technical support.
Our technical support team works 24 hours a day and 7 days a week.

If you have any technical question about our product, please review our FAQ page first. If you cannot find the answer, please submit your question.

Normally we will answer your question within 1~2 hours. During busy periods this may take longer but it is not expected to exceed 12 hours.

Submit Your Question